We want you to be happy with your purchase from Privia Gifts & Novelty. If you are not completely satisfied with the item(s) you have ordered
you may return it to us within 30 days of purchase for replacement, store credit, or refund. Returns must be in the original box and condition
and be accompanied by a copy of the invoice and Merchandise Return Acknowledgement. Please ship the item prepaid. We will refund the
purchase price only, excluding shipping and handling charges. Merchandise returns of over $50.00 are subject to a 20% restocking fee if return
is at no fault of the company.
You must contact us prior to returning merchandise in order to obtain a Merchandise Return Acknowledgement number. Returns without an
MRA will not be accepted, nor will they be returned. Use the form below to obtain an MRA for your product return. Submit the form with all
information requested. You should receive your acknowledgement within 24-48 hours.
CUSTOMER SERVICE : 330-349-4964